Holiday Ultimate Lights

The maker of this product should be sued

The app doesn’t actually work. During the connection process, at 82%, it will turn over as if it is connecting to the device but in actuality, there is never going to be a connection. Complete and total scam.

We bought our lights last year and they worked great! So much fun changing the lights and colors with the app. But this year we just have tried 100 times to connect the app to the lights and it will NOT connect at all no matter how far/close to the Wi-Fi router. Developer please help!

Like the other reviews, you can’t add the lights to your Wi-Fi no matter what you do. Return now if you can…

This is the most frustrating app that I have ever used. Trying to use it with the “Hapeville Tree Wifi” purchased from Home Depot. #1 there are at least two apps from the developer that kind of work with the tree, it’s impossible to tell which one is correct or if it even matters. This app has been updated more recently and has a slightly better GUI. #2 the tree controller needs a firmware update to use the any functions beyond basic on/off. After at least 30 tries it appears the firmware cannot be updated. The update starts, the wifi light flashes a very faint blue light. The on screen instructions say to press next when the wifi indicator stops flashing. Well it never stops. I’ve let it go for hours at a time and it never stops. Only way to break out of the update cycle is to unplug and setup the tree again in the app. #3 The controller appears to have no onboard memory. Every time the controller is unplugged you have redo the setup process in the app. #4 There doesn’t appear to be a way to contact the developer for support. The link on this page takes you to the website but there isn’t an option to contact support. Just a terrible FAQ page.

Paid $100 for these lights and they are nice. Been 2 days trying to connect the lights to my app and doesn’t work. Tutorial videos do not match what the app looks like so those are useless. The controller doesn’t flash like the video suggests so you don’t know if it’s in pairing mode or not. Tried connecting by using both methods and it won’t connect. Wont add the lights to the device list. So far disappointed with this. Fix the connectivity issues and I’ll rewrite my review.

I’ve tried everything to get these lights to connect to WiFi and no luck. The closest I’ve gotten is using compatibility mode where it gets through all of the steps (the first led light on the power box even turns green!) but says it can’t find the device.

Timer is stuck on, toggle switches can not be changed. This happened after the update. Now the 2 hrs timer is on always and also 5:30-5:30 and 16:30-16:30. Basically it’s scheduled to be on all the time and only for two hours at a time. Never seen such a problematic app like this before.

This app is already pretty horrible to begin with, especially given the price of the lights. But now with your newest update to fix issues, you broke groups. Fix this ASAP please.

It was working fine last week but this week I can’t access the groups. Removed app and reinstalled, but still not working properly. Please fix.