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App Reviews

  • T-Life for T-Mobile Home Internet

    1
    By AnonymousUserName2024
    This app in part replaced the older Home Internet Router App. Very slow and full of ads. Barely loads when trying to troubleshoot connectivity issues. The older app was much more helpful and loaded faster. I hope they restore a dedicated lite app for managing home routers.
  • Sync-up kids not collecting location

    1
    By HaveUmetTed
    This app unfortunately replaced sync up kids, and it does not collect all the things that sync up used to do. TMobile please fix or bring sync up back to it’s original functionality.
  • Doesn’t work

    1
    By Kyn_3
    This app doesn’t work it gets stuck at the login section and never loads. Page just blinks until it times out
  • Not loading

    1
    By Monchitta
    I have the sync up kids app, and ever since it’s made me use this t life app… it never loads.
  • Sync up switch is terrible for tracking kids now

    2
    By Jessrp
    The sync up app was by far the best app for tracking my little getting to and from school; most parents at the stop even looked to us to be able to let them know if the bus was late or not cause the live tracking on sync up was phenomenal! This switch to T life is TERRIBLE! Live tracking times out and can’t be accessed non stop it doesn’t stay zoomed into where your kiddo is, the live tracking no longer shows the arrows which way your little is heading! This changed so much that I would reconsider going with the sync up for your little if this is the app you have to track with, massive loss in functionality!
  • Non-functional

    1
    By Utazoh
    This app is supposed be able to manage your internet router. It does not work. The pre-canned routines only function for the initial setup and crash at every turn. If you can actually get to the point where you can setup the router, there is no-functionality other than changing the WiFi password. I very poorly executed, terrible interface, and DOES NOT play nice with Apple password manager. T-Mobile do better.
  • Hung up

    1
    By Demmy556
    Doesn’t work
  • Why?

    1
    By Dogopr
    Love to know why can’t pass the authentication phase after enter my id credentials? It hangs until time out message appears. Any tip to bypass it? Just want to see my detailed bill.
  • Gateway WiFi password change

    1
    By Alex.Dlc
    I was with customer service for and hour and There is no place to change my WiFi password on this app. Please can you to update it and fix this issue for my 5G gateway
  • Bad service

    1
    By jorge0120
    Bad experience with customer service,

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