I downloaded the app, but never actually started my free trial And never actually used it yet, but I’ve been charged for it and it’s not even in my Apple subscriptions! I want this account closed, a refund and no further charges to my account!

I have been trying to log into this app but it keeps giving me an error message. I also tried resetting the password but I am still receiving the message that I can not log in. I am extremely frustrated and would like this fixed immediately or I will have to discontinue my subscription.

This app definitely isn’t worth $10 a week so I cancelled the subscription but that didn’t go through and before I realized I was being charged for it, I’d been billed $40. What a rip!

There’s no sound with this app on my iPhone no matter what I do. Please let me know how to fix. On the iPad, no problem. . I’ve tried restarting the phone, updating the phone, reinstalling the app - NOTHING WORKS

My two year old loves this and plays almost everyday. She is constantly learning and Keiki World is a positive aid in her development. A definite recommendations to anyone who wants a great app to develop their child’s motor skills, word & number recognition and more.

I’d love to give this 5 stars because my pre-k child loves it. But, it only works maybe half the time. More often than not it will just open to a plain purple screen and not allow further access. I hate that I paid for this app. It was way too expensive for it to work only occasionally.

The app itself is cool with a wide variety of different games. However, I purchased this app because of the options to switch between children… but come to find out even tho they have “separate” accounts within the app… they are still the same games for both of them.. different ages… I wish the older (8yrs) had more age appropriate games, rather than younger aged games that my 3 year old plays.

This new update removed all of the toddler videos my daughter loved to watch. The games are less glitchy, but I would have liked to know that the videos were going away.

There is no sound

I saw the ad and fell in love instantly but I had an issue with my iPhone and the new update I end up getting a new phone. Unfortunately I couldn’t log back in on my phone nor my daughters iPad I have no idea how to contact support or anything. I paid for a whole year and I don’t even see it on my history purchase because the iCloud back up I have isn’t recent… ugh I need help!! My daughter loved this app.