Paid for it. Did t get it. Pitiful

Hello. I use my iPad in landscape mode on my lap. I’m a paid subscriber and I can no longer read my subscription with the app in landscape mode, beginning with this last update. Today is 4-7-24. Perhaps someone on your team locked the setting on your end? Can you please fix this? Thank you.

I keep getting alert to pay for subscription, but I already paid.

Since you got rid of landscape orientation in version 10.0.4 it is impossible to read on iPad. Print is way too small in portrait view. Please bring back landscape!

Why did you remove the landscape orientation? Now I can’t read it on my iPad. Stupid move.

I pay for my subscription and am constantly being written back that I over free minutes.

I’ve subscribed to the Sun Sentinel for years both in print and digitally. This app has never been good and has gotten worse. It crashes continually on an iPad running current iOS. And then there’s the editorial issues. The top news feed repeats the same stories over and over. The entire app makes it hard to actually read more than the stories that lead as you can’t reach them. I’ve typically used the enewspaper section to read the stories as they appear in that days paper but this function can be hit or miss, frequently requiring resubmission of password. It’s also sloppy with poorly maintained article links. Hey folks, look to The NY Times to see how a good newspaper app should operate

I enjoy accessing the SunSentinel on my iPhone and my MacBook Air. Unfortunately I cannot access the digital newspaper on my iPad Air or my iPad Mini. Both go to a page that says I’ve reached my limit and asks if I’d like to try a trial subscription. Unfortunately there is no option to log on to my account. All my devices are updated with the latest operating system. I keep hoping a new update will solve the problem. Surely I am not the only one that has this problem.

Unfortunately, I love the Sun Sentinel but their app is the worst in the world not even worth it to be free…

Regularly miss getting the paper and the website hasn’t worked right for month. So have to call and be told to try using the site to file a complaint. Also miss the weekly automobile reviews and proper TV guide. The current TV suggestions are useless.